Membership Cancellation

1. If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.
2. If you are traveling or injured and would like to put your membership on hold instead of canceling, you can submit a Membership Hold Request.
3. Cancellation of membership prior to the expiration of any specified commitment period (e.g. early termination of a 12-month or 6-month contract) requires an early termination fee equal to the standard non-discounted month-to-month rate.
4. If you’re sure you’d like to cancel, just complete and submit the form. This will serve as your 30-day written cancellation notice as required by your membership agreement. Note that if you have a scheduled renewal payment within this 30-day period, the payment will be processed as scheduled.

All payments are non-refundable.